Epic Applications Analyst (Compass Rose/Coordinated Care/Campaigns) Job at Talent Groups, Philadelphia, PA

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  • Talent Groups
  • Philadelphia, PA

Job Description

Job Description

  • Application Analyst: Responsible for enhancing, supporting, and maintaining an application within the UPHS health system.
  • Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects.
  • Provide technical and functional application analysis, define system requirements, and develop logical date models using best practices for build and configuration, maintenance and data integrity.
  • Works with cross functional application teams and provide education on system functionality, and configuration of new tools to increase end user productivity within the application.
  • Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications.
  • Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.
  • Responsibilities: Delivers customer service to IS clients seamlessly across system boundaries
  • Ensures safety, confidentiality & security of employee and Patient data
  • Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application
  • Promptly identifies, documents, and resolves problems with system functionality
  • Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects
  • Coordinates and adheres to strict implementation project schedules, and handle multiple assignments
  • Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration
  • Researches and analyze new functionality, and releases within the EMR to enhance practice productivity and operational processes
  • Develop a thorough understanding of EMR applications
  • Interprets and analyzes workflow/system requirements in order to design, configure, test and implement application solutions
  • Assists in defining system requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity
  • Create and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application
  • Executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes
  • Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.
  • Collaborates with management to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel
  • Works independently on complex projects completing within the designated timeframe and under minimal guidance
  • Provides ongoing support and maintenance as assigned

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