Job Description
5 days ago Be among the first 25 applicants
To quick apply to this position, text SP4030 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who We’re Looking For
GUEST SERVICES AGENT
We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What To Expect
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your Experience And Qualifications
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Must be able to work night shifts (minimum 2 per week).
Why us?
As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $26.27 per hour
Status: Full Time
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Strategy/Planning and Information Technology
Industries Hospitality
Referrals increase your chances of interviewing at Staypineapple by 2x
Get notified about new Guest Service Representative jobs in San Francisco, CA .
San Francisco, CA $31.55-$33.50 3 weeks ago
Airline Customer Service Representative (GENERAL) at SFO Airport - $21.79 w Health / $24.14 wo Front Desk Representative - Yerba Buena (San Francisco) San Francisco, CA $26.27-$27.30 3 weeks ago
Customer Service Representative - State Farm Agent Team Member Walnut Creek, CA $55,000.00-$85,000.00 2 years ago
Front Desk Representative - Polk St (San Francisco) Customer Service Representative - State Farm Agent Team Member San Francisco, CA $19.00-$21.00 1 year ago
Customer Service Representative - State Farm Agent Team Member Daly City, CA $40,000.00-$48,000.00 1 year ago
Front Desk Representative - Union Street (SF) Front Desk Representative - Chestnut Street (San Francisco) Customer Service Representative / Full-Time / San Francisco Fitness Center Front Desk Attendant - (As Needed) San Francisco, CA $24.00-$26.00 3 weeks ago
Automotive Guest Services Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Staypineapple
Job Tags
Hourly pay, Full time, Work at office, Flexible hours,